Struggling to Find Solutions that Meet Everyone’s Needs?
Overwhelmed with Unresolved Conflicts that Disrupt Progress
Facing Power Imbalances Hindering Collaboration?
Challenging Cross-Cultural and Generational Communication?
Conflict Mediation
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Your time investment will be approximately 5 hours
60 min. conversation to clarify challenges, my approach, intentions, and process.
45 min. empathic listening session for each of the two parts separately.
90min. mediation session together with both parties.
60m. Follow up with debrief, integration of the experience, and possible next steps.
Satisfaction survey
*The price will be set in accordance with the organisation’s yearly budget.
Eco Dialogue Training
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Invest time now to save time in the future.
2,5 hour workshop
Introduction of nonviolent communication principles and practice with real work life situations.
1-day workshop (Time investment of 8 hours)
Covers 2 chosen topics* from the 8 weeks of training for the unique client’s needs.
2 -days workshop 6 hours per day (Time investment of 12 hours)
Covers 4 chosen topics* from the 8 weeks of training for the unique client’s needs.
8-weeks course, once per week 3 hours (Time investment of 24 hours)
Complete training covering the 8 topics*
All options include resource materials and 2 hours follow up session after 3 months of completion.
Groups of max. 21 people
All options can be adapted to the client’s needs upon previous discussion. The price will be in accordance with the organisation’s yearly budget.
* See the FAQ section for the topics summary
Decision Facilitation
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Designed for each client’s unique needs, I will facilitate a decision making process towards improving:
Employee engagement & experience
Transformation and change management
Meetings efficiency
Community building
Generational and cross-cultural communication
*The price is open to review in accordance with the organisation’s yearly budget.
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"This session was so important - not just professionally, but on a personal level too. It was almost like witnessing a miracle in front of our eyes, the way people start really seeing each other”
Anonymous, Global Organisation (Conflict Mediation)
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"Sofia created a safe and healing environment for everyone to share and connect. It was amazing to see people open up about sensitive and emotional events, which allowed for everyone to move forward.”
Anonymous, Global Organisation (Conflict Mediation)
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"Sofia led us into the right direction and enabled us to openly and respectfully share our feelings. In the end, she made me realize that showing vulnerability can be used as a strength and used as a catalyzer for transformational change - within myself and my community."
Anonymous, Global Organisation (Conflict Mediation)
Who is the Communication Ecologist
I’m Sofia Mourato, the founder of The Communication Ecologist.
I work with founders and leaders of impact-driven organisations who want to transform their cultures into regenerated ecosystems with a deep alignment of people, purpose and profit.
Using the principles of the Ecological Communication model (inspired by Nonviolent Communication), I equip leaders with the practical dialogue tools necessary to start changing not only their communication but also their way of living.
My career spans a wide range of industries and organisational sizes, from solo entrepreneurs and startups to global companies with up to 20,000 employees.
Alongside my work in communication, I’ve also founded several cultural projects, including international film festivals, and curated events that bring together people from diverse fields to spark creativity and human connection.
I’m especially passionate about working with founders and impact B Corp leaders, helping them align their communication and collaboration strategies with the values and vision they’re bringing into the world. I’ve been fortunate to receive feedback from clients who value my ability to restore trust and connection within teams, empowering them to save time, energy, and resources while staying focused on their core mission.
With an ecological approach to communication, I aim to help leaders create cultures that truly reflect the impact they want to make.
I currently live in Amsterdam, but I work globally, remaining dedicated to fostering creativity, connection, and collaboration through my work in communication, leadership, and cultural programming.
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"Working with Sofia on a complex challenge showed me how much impact deep listening and non-violent communication has on relationships and community building. The preparatory phase allowed me to practice attunement, curiosity, empathy and critical thinking, all tools that I am now regularly using in my engagement building strategy."
Anonymous, Global Organisation (Conflict Mediation)
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"In complex moments, having the support of Sofia allowed the entire group to face the problems, understand what the other was feeling and begin an important path of common construction."
Anonymous, Global Organisation (Conflict Mediation)
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" I have known Sofia for two years now, and I keep being amazed by the power and possibilities of communication. Her passion combined with her experience and knowledge about the subject make her the perfect mediator for improved communication, both in small and large groups"
Sander, Servatius Trading ( Empathic Communication Training, Inner-Conflict Mediation)
FAQs
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Nonviolent Communication (NVC) is a communication model developed by Marshall B. Rosenberg. It consists of four key steps:
Observation: Describe a situation without judgment.
Feelings: Express your emotions related to the situation using "I" statements.
Needs: Identify your unmet needs or values tied to your feelings.
Requests: Make clear, actionable requests to meet everyone’s needs.
NVC promotes empathy, active listening, and conflict resolution by fostering understanding and compassion in communication.
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When it comes to our interactions and practices these are the four foundation pillars of The Communication Ecologist communication’s approach:
Interdependence
We can recognise that our communication is not just a one-way process, but rather a dynamic interaction that involves multiple people and factors. By acknowledging interdependence, we can be more mindful of how our words and actions might affect others.
Sustainability
Effective communication can help to promote sustainable practices by educating and engaging stakeholders about the importance of environmental conservation and encouraging them to take action.
Diversity
Communication can promote diversity by facilitating understanding and empathy between different groups and cultures, promoting inclusive language, plus advocating for equal representation.
Regeneration
Communication can play a crucial role in promoting regeneration by encouraging innovative thinking and promoting sustainable practices that restore and renew natural resources.
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In the complete eight week training these are the covered topics:
Week 1 - How to just listen
Week 2 - How to stick to facts instead of stories
Week 3 - How to enjoy receiving and giving a “NO”
Week 4 - How to ask for what you want so you are more likely to get it
Week 5 - How to enjoy anger and conflicts
Week 6 - How to practice radical responsibility
Week 7 - How to give and receive effective feedback
Week 8 - How to say “sorry” and “thank you”
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The easiest way to know is to fill in the inquiry form and schedule a first 30 minutes complimentary call with me.
You can also email me directly sofia@thecommunicationecologist.com
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All TCE services are targeted both to teams and individuals. A fee range adjustment will be discussed during our first 30 min. complimentary call.
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All TCE services are available in three settings: online, in-person and hybrid. Whatever option fits your needs best.
I’m based in Amsterdam and available to work in all time zones with due planning.
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I am available to work without extra charges in Amsterdam only.
I am open to travel anywhere globally with covered travel, accommodation and per diem expenses.
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AFTER MEDIATION:
Included in my fee
Follow-Up Meetings: three thirty minutes periodic check-ins in the first 6 months to ensure resolution is maintained.
Feedback & Assessments: I collect feedback and assess resolution effectiveness.
Conflict Prevention: strategies to prevent future conflicts.
Resources: I share books, articles and videos.
Not included in my fee
Communication Skills: training to enhance communication abilities.
Mediation Support: I’m available for future mediation if needed.
Conflict Coaching: Personalised coaching for specific challenges.
AFTER TRAININGS:
Included in my fee
Practice: Conduct practice sessions and role-play scenarios with real-life examples.
Action Plans: Create customised plans for real-life application.
Self-Reflection: Promote self-assessment and journaling.
Resource Sharing: Share relevant articles, books, and resources.
Not included in my fee
Group Workshops: Organize support groups for shared experiences.
Advanced Training: Offer specialised training sessions.
Networking: Encourage participation in networking events or organisations for skill practice and connections.
AFTER CONSULTANCY:
Included in my fee
Implementation Guidance: Assist in executing recommended strategies.
Adaptation: Help adapt strategies to changing circumstances.
Documentation: Provide clear documentation of recommendations.
Resource Access: Share relevant tools and resources.
Feedback Loop: Establish a feedback mechanism for improvements.
Not included in my fee
Progress Monitoring: Regularly review progress and results.
Training & Workshops: Conduct training sessions for clients’ team.
Performance Metrics: Define and track key performance indicators.
Long-Term Planning: Assist in long-term strategic planning.
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Click the button BOOK A FREE DISCOVERY CALL or simply email me sofia@thecommunicationecologist.com
Thank you for being interested! I’m super excited to get to know who you are and what you need.
Are you still wondering about something else? You can email me directly sofia(at)thecommunicationecologist(dot)com, and I will reply to you within 24 hours.
Or, you can book a free 30 minutes discovery call HERE